FREQUENTLY ASK QUESTIONS
1. How to Place order?
You can place order online, order through snail mail, order through phone, or fax in order. You can download Order Form here. PDF.File
2. What type of payment do you accept?
We accept visa, master, discover, amex, and check card or debit card that has the visa or master logo on it, we accept money order and certified check. All forms of payment must be cleared through our bank before pruduct is shipped. If you mail in your order please refer to our Shipping and Handling Fee Table for fees.
3. Where should I mail my payment and/or order to?
Mail all order and payment to:
James Fenam (YapeseMusic.com)
1627 Young St Rm 111B
Honolulu, HI 96826
4. What is your return policy?
Products with defects within 30 days after product is received, You may return it for replacement. We will refund shipping cost only if the return is a result of our error. Please have your Order Number and Item Number with a description of the defect available before calling. Please allow up to 3 week after a returned item is received for processing. We will notify you via e-mail of your refund or exchange.
5. How do you calculate shipping & handling fee?
Please see Shipping and Handling Fee Table
6. If you still have more questions then you may Conact us.
You can place order online, order through snail mail, order through phone, or fax in order. You can download Order Form here. PDF.File
2. What type of payment do you accept?
We accept visa, master, discover, amex, and check card or debit card that has the visa or master logo on it, we accept money order and certified check. All forms of payment must be cleared through our bank before pruduct is shipped. If you mail in your order please refer to our Shipping and Handling Fee Table for fees.
3. Where should I mail my payment and/or order to?
Mail all order and payment to:
James Fenam (YapeseMusic.com)
1627 Young St Rm 111B
Honolulu, HI 96826
4. What is your return policy?
Products with defects within 30 days after product is received, You may return it for replacement. We will refund shipping cost only if the return is a result of our error. Please have your Order Number and Item Number with a description of the defect available before calling. Please allow up to 3 week after a returned item is received for processing. We will notify you via e-mail of your refund or exchange.
5. How do you calculate shipping & handling fee?
Please see Shipping and Handling Fee Table
6. If you still have more questions then you may Conact us.
